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‎08-06-2022 04:51 PM

HP Recommended
Product: HP 250 G7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

what’s causing my Hp laptop to freeze up it happens Radomly 

Category:
2 REPLIES 2

‎08-07-2022 12:58 PM

HP Recommended

Hello @Eastside2021 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Install and start <Open Hardware Monitor>

https://openhardwaremonitor.org/

- take screenshot after a few minutes <idle>

- take screenshot after a few minutes <gaming/working>

 

(2) Please report your results

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‎08-31-2022 11:42 PM

HP Recommended

More often than not, the reason that a computer freezes is due to a crashed program. Fortunately, Windows 10 allows you to easily shut down programs in the Task Manager. Access Task Manager by pressing Ctrl+Alt+Delete. It will show you what apps and background processes are running.

 

Regards,
John

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