Function keys either dont work or do a different function than theyre supposed to.

[Uguessedit1]

As the title states my function keys dont work. a couple are assigned different functions. Volume Up, Down, Airplane mode, Brightness, etc.... I checked windows mobility and the option isnt there to change or adjust them. This Laptop is 3 days old and ive invested a considerable amount of time setting up adobe, Autodesk, etc..., before realizing the issue and returning the computer for another really isnt an option. Id prefer to just correct it rather than spend countless hours setting another pc up. Any suggestions, pointers, tips, guidance, whatever, im all ears. 🙂

[Echo_Lake]

@Uguessedit1

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that your experiencing issue with function keys,
Many notebooks have an action key mode that enables the secondary action without pressing the Fn key first.
Read the steps for your notebook type to enable this feature.

Change the action key setting from the BIOS Setup Utility.

1. Press and hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press the f10 key repeatedly to open the BIOS Setup Utility.

3. Press the right or left arrow key to select the System Configuration menu.

4. Press the up or down arrow key to select Action Keys Mode.

5. Press the Enter key to display the Enabled / Disabled menu.

   

6. Press the up or down arrow key to select one of the options.

   • Enabled: Does not require pressing fn to use the actions printed on the function keys.

     For example, pressing f8 lowers the sound as printed on the key. Alternately, pressing both the fn + f8 minimizes and maximizes a web browser.

   • Disabled: Requires pressing fn to use the actions printed on the function keys.

     For example, pressing f1 opens a help window. Alternately, pressing both the fn + f1 keys puts the computer to sleep as printed on the key.

7. Press the f10 key to save the selection and restart the computer.

Also, discover useful keyboard features in Windows that can make navigation, tasks, and functions quicker and easier. Click Here

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!