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‎05-08-2022 05:48 AM

HP Recommended
Product: HP Notebook - 15-af108ur (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

When updating the graphics card drivers (Radeon R4 / Radeon R5 M330) version higher than 17.2.1 (2017), the system starts to slow down. Small friezes appear for a few seconds. I understand that support for the video card has already ended, but most programs simply do not work with old drivers. Also, when installing clean Windows, the drivers on the video card that it installs also slow down.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-08-2022 06:00 AM

HP Recommended

It will most likely be the age of the laptop. 2018 is quite a way back so I guess your laptop is just experiencing an age-related issue.

 

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5 REPLIES 5

‎05-08-2022 05:53 AM

HP Recommended

Hi, @Derpachi what year did you purchase the laptop?

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‎05-08-2022 05:55 AM

HP Recommended

2018 

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‎05-08-2022 06:00 AM

HP Recommended

It will most likely be the age of the laptop. 2018 is quite a way back so I guess your laptop is just experiencing an age-related issue.

 

1 person found this reply helpful
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‎05-15-2022 03:40 AM

HP Recommended

now I saw that other people have the same problem with the Radeon R5 M330

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‎05-15-2022 03:44 AM

HP Recommended

in addition, in safe mode, everything works fine on the latest drivers.

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