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Noob-User
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Message 1 of 2
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GPU Problem

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Example: Pavilion 15-cu1004TX
Microsoft Windows 10 (64-bit)

My laptop GPU model is AMD Radeon 530 .....recently I unistalled my GPU drivers and installed it again....after that my gpu model has changed to AMD Radeon R7m440....what to do now?    

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Noob-User

 

Welcome to the HP Support Community. I'd be happy to assist you with the driver issue. 

 

Please try these steps - 

 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter.

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.

 

Also, try updating the computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Also, try these steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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