Game; Keyboard and Trackpad

[Ponardis]

When I play games I cannot use my keyboard and trackpad at the same time. Why is this?

[Jeet_singh]

@Ponardis,

Thank you for posting your query on HP Support Community,

Does it happen with all the games or some specific games? If it's specific games have you tried to check the game settings.

Have you tried uninstalling and reinstalling the games. 

While you respond, please try these steps here: 

Follow the below steps and check if it helps.

• Go to the Control Panel (large icon view) then > click Mouse > Device Settings tab > Settings. Under the Synaptics Settings, go to Pointing > Sensitivity > Palmcheck and set the palm sensitivity to the minimum and test the game.

If the issue persists, I would suggest you try to make a registry change.

Go to the key HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults

Change the value of the first 3 string entries of PalmKms to 0.

I recommend creating a backup of your registry, if you not comfortable making changes.

Let me know how it goes for further assistance!

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