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Locked

‎02-05-2021 04:13 PM

HP Recommended
Product: HP Notebook - 15-bs212wm
Operating System: Microsoft Windows 10 (64-bit)

I don't have many personal files on this computer.  I can just delete them along with my email accounts and One Drive account.  This laptop has HP Support Assistant.  Which programs or apps should I delete to eliminate my ownership information and personal information?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2021 05:46 PM

HP Recommended

@dude12 

Deleting programs and erasing data will NOT remove the personal data.

 

Here is a thread I wrote to show you what you are up against and what needs to be done: https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Preparing-a-used-HP-notebook-for-resale/ta-p/...



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2

‎02-05-2021 05:25 PM

HP Recommended

Do you still have the laptop?

 

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‎02-05-2021 05:46 PM

HP Recommended

@dude12 

Deleting programs and erasing data will NOT remove the personal data.

 

Here is a thread I wrote to show you what you are up against and what needs to be done: https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Preparing-a-used-HP-notebook-for-resale/ta-p/...



I am a volunteer and I do not work for, nor represent, HP
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