-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Glitch and shutting down

Create an account on the HP Community to personalize your profile and ask a question
04-21-2020 07:37 PM
These past few days my laptop has been glitching and kept shutting down. I tried to shut down but it still kept glitching. I tried everything but it still won't work does anyone have any tips? This made me pretty disappointed because I used this laptop for the past 3 months and now it is starting to glitch.
04-25-2020 06:35 AM
@susanbatool Welcome to HP Community!
Please provide the product number. Also, let us know which operating system you are using.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!