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Hello Phyl1960, welcome to the HP Community Forum.

 

You are asking a very difficult question.  Without details, we can only offer a guess or two!

 

Do you have an HP device?  Which OS?  Getting any error message when you try to open the Browser?

 

Best idea I can offer - uninstall the app, then download the latest version using another browser and install it.

 

WyreNut

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