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‎10-17-2019 10:57 AM

HP Recommended

Hi!

I just bought HP Probook 440 G6 few weeks ago and im already having an issue with the laptop to access google chrome and whatsapp app. There is a black screen on google chrome and white screen on watsapp app and i cant view anything on it and HP Sure Click Secure is also annoying me. I was also unable to paste image properly - only half diagonal picture. The images in power point slide and word doc also got affected.

Please advice as ive already wasted so much time figuring to solve this problem but all not useful.

 

 

1 person had the same question
1 REPLY 1

‎10-17-2019 11:22 AM

HP Recommended

Hi.

Have you tried completely updating the notebook?

You can take a look at this guide I created.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949

 

Hope it helps.

David

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