cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
85
Flag Post

Graphic driver update

HP Recommended
LAPTOP-PK5U3L09
Microsoft Windows 10 (64-bit)
HP 15q-ds0xxx

I am attempting to install intel HD graphics driver by HP assistanat support update and keep getting the error . This is on a HP 15q-ds0xxx with Intel (R) Premium (R) silver N 5000 cpu @ 1.10 GHz 4GB memory, 10 64 bit

 

Any help would be appreciated.

1 REPLY 1
Highlighted
Level 20
Level 20
123,017 113,195 18,215 27,798
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

If your notebook only has the onboard Intel graphics, see my knowledge base article at the link below for how to update the Intel graphics driver to the latest version...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation