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‎09-23-2020 11:49 PM

HP Recommended
Product: LAPTOP-PK5U3L09
Operating System: Microsoft Windows 10 (64-bit)
 HP 15q-ds0xxx

I am attempting to install intel HD graphics driver by HP assistanat support update and keep getting the error . This is on a  HP 15q-ds0xxx with Intel (R) Premium (R) silver N 5000 cpu @ 1.10 GHz 4GB memory, 10 64 bit

 

Any help would be appreciated.

1 REPLY 1

‎09-24-2020 07:48 AM

HP Recommended

Hi:

 

If your notebook only has the onboard Intel graphics, see my knowledge base article at the link below for how to update the Intel graphics driver to the latest version...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

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