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‎05-30-2019 02:56 AM - edited ‎05-30-2019 03:13 AM

HP Recommended
Product: Hp PAVILION DV6-6c65ce
Operating System: Microsoft Windows 7 (64-bit)
Hi
Can you tell me suitable graphic draver for my laptop with below specification,I install new windows but after installing new windows I can not connect to TV with HDMI cable
 
With special thanks 
 
Product: Hp PAVILION DV6-6c65ce
Operating System: Microsoft Windows 7 Ultimate (64-Bit)
 
3 REPLIES 3

‎05-30-2019 07:34 AM

HP Recommended

Hi:

 

This would be the graphics driver you need for W7...

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe

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‎06-04-2019 07:09 AM

HP Recommended

Thanks, 

But since I installed this software a blue screen error occurs, please help me 

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‎06-04-2019 07:13 AM

HP Recommended

You're very welcome.

 

If you are getting a blue screen, start the PC in Windows safe mode (tap the F8 key at the beginning of the HP welcome screen) and uninstall the driver.

 

Most likely the AMD GPU has overheated over time and has become damaged.

 

That is why the driver won't install.

 

I won't be able to help you any more than that, the motherboard would have to be replaced, and I wouldn't recommend doing that on such an old notebook.

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