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11-30-2023 04:15 PM
Hello, I have recently downloaded Fortnite on my HP ENVY x360 Convert 15m-es0013dx laptop and when you try to launch it says, "The installed version of the Intel graphics driver has known issues. Please install the latest driver version. Would you like to visit the following URL to download the driver? https://downloadcenter.intel.com/product/80939/Graphics Intel(R) Iris(R) Xe Graphics Installed: 30.0.101.1340 Minimum required: 30.0.101.1404" When I try to download the driver is says it will remove the OEM customizations if I download and install the graphics driver. I have checked HP for driver updates and it says I don't need any. What can I do?
12-03-2023 08:38 AM
Hi @Emanuel16,
Welcome to the HP Support Community.
I'd like to help!
Excellent description and a great diagnosis. It is greatly appreciated.
This might require one-on-one interaction to fix the issue via remote assistance.
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