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Tanner92
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Message 1 of 2
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Graphics drivers not working

HP Recommended
HP Pavilion 15-aw057nr (ENERGY STAR)
Microsoft Windows 10 (64-bit)

drivers for radeon graphis r5 and r8 both not working tells me I have the drivers up to date and nothing Ive tried seems to work what am I doing wrong?

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WAWood
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Message 2 of 2
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HP Recommended

@Tanner92 

If the graphics drivers were not working, you would get a totally black, blank screen -- is that the case?

 

Also, I would try connecting an external monitor to the laptop to confirm that the display chip has not died.

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