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‎06-05-2025 07:45 AM - edited ‎06-05-2025 07:46 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T03AV)

Hi ım ismet from Turkey. ı purchased a laptop called Victus 16 2 months ago. everything on my pc was looking good till now. last night my pc closed itself and opened again after it happened it has high CPU and GPU problem. I dont know how to solve it that is why ım asking you. ı really need help. Please return to me. Im scared of if my pc brokes dows. HELP!!

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1 REPLY 1

‎06-05-2025 08:48 AM

HP Recommended

Hi @ismetakbulut 

 

How many degrees is it? notebooks have a safety mechanism that when they exceed 100 degrees they turn off automatically.

 

Verify that you have updated all drivers and BIOS.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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