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‎08-26-2022 08:56 AM

HP Recommended
Product: HP ENVY 5010 All-in-One Printer
Operating System: Microsoft Windows Vista

As posted

Category:
1 REPLY 1

‎08-26-2022 08:24 PM

HP Recommended

Hello @treboepa 

Sorry to hear that you are having problems ... I would like to help you.

(1) Download and install

HP ENVY 5000 All-in-One Print and Scan Full Driver Solution

44.9.2759133.9 MBNov 26, 2021Download

( Windows Vista )

 

(2) After the printer setup is complete and it's working, download and install

HP ENVY 5000 All-in-One Printer series Firmware Update

2211C42.1 MBApr 1, 2022Download

 

(3) Please report your results

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