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HP Recommended
Microsoft Windows 7 (32-bit)


HP Recommended



Welcome to the HP Community Forum.


If you have an "In-Warranty" device, submit a case to HP Support.

I've posted the contact information later in this message.


If you have an Instant Ink subscription - Contact Instant Ink Support.

Contact HP Instant Ink Support during business days and hours available in your region.



No Warranty?

Not about Instant Ink Support?

The rest of us use the Community as a means to ask for help.

No, the Community does not offer phone support.

The HP Community is an online peer-to-peer user forum.


HP Support – Hardware / Technical Support for Devices in Warranty


Registered Devices in Warranty:  Select a method and contact HP Support…


Open website  HP World-Wide Support

Select your region and follow the prompts


Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK



Reminders - READ

  • Case submission to HP Support is available to those whose devices registered and are still in Warranty.
  • Some regions display phone / chat contact information only after the case is submitted online
  • Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
  • HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
  • If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.



  • HP Phone numbers you find on the Internet have likely been hijacked.  Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions  – might have been taken over by thieves. 
  • Do not be a victim. 
  • Stay vigilant.



Out of Warranty?  What to do...

For those of us who are "Out of Warranty", submitting a case to HP is not an option.


Open your device Product Home  > Select Categories How-to and Troubleshooting to find help for common issues.


HP Support does not generally provide free service for out-of-warranty devices.

Our Community is not HP Support; we do offer online help free of charge.




When you submit your question to the Community,

  • Provide as much information as possible about the product, for example, the exact model of the device and the Operating System
  • Tell us what you have tried to fix the problem.
  • As best you can, describe the issue for which you are seeking our help.

Post New Question







Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"






† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.