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HP Recommended
HP Notebook 14s-dr1010tu
Microsoft Windows 10 (64-bit)

HOW TO KNOW ORDER NUMBER IF I HAVE ONLY TRANSACTION ID

1 REPLY 1
HP Recommended

@prafull1403 

 

Welcome to the HP Community.

 

Not sure - the question cannot be answered by the Community - we are a user group.

Were it me, I'd call the bank where the transaction was used.  Ask whether there are any details included in the record.

Next, if the order number is for a purchase made at the HP Store, contact the HP Store customer service.

If you can convince the store of your identity, you might be able to get the information you seek.

 

HP Online Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

OR

Select a subject type

 

OR

Select Home and Home Office products > (Next) Select the type of order / information you seek

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.