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‎08-14-2018 09:54 PM

HP Recommended
Product: HP SPECTRE 360
Operating System: Microsoft Windows 10 (64-bit)

HOW TO SETUP THE FINGER PRINT LOGIN ON MY HP SPECTRE X360 WITH VEGA?

8 people had the same question
3 REPLIES 3

‎08-15-2018 12:21 AM

HP Recommended

Hello @AMPAT99,

 

Assuming you're not running into actual issues with drivers or setup, this is how you would setup a fingerprint on your Windows 10 laptop:

  1. Search or open Settings
  2. Navigate to Accounts
  3. Select Sign-in options
  4. Scroll down to Fingerprint 
  5. Select Set up
  6. Go through the setup process

Otherwise, if a fingerprint driver is needed, a specific model/product number would be appreciated. (Please do not post serial numbers on the HP Support Forum)

Information on how to find a laptop's model/product number is detailed in this HP document.

 

Best regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎08-28-2018 08:20 AM

HP Recommended

THERE IS A PROBLEM WITH THE FINGERPRINT READER...

 

My windows 10 device health detects a problem with the driver and cannot fix or update the driver. This is not working. 

 

Secondly, I just bought this laptop and HP is showing my warranty only for 8 months. This is not correct. How do I update it.

Was this reply helpful? Yes No

‎08-30-2018 02:11 PM

HP Recommended

Hello @AMPAT99,

 

Umm, in what way is it displaying the issue. Device Manager, certain error code?

 

In terms of the warranty, either contact support or use the guide here and grab your proof of purchase.

 

Contact HP Worldwide here.

 

Phone HP Worldwide here.

Check warranty status here.

 

Find an HP Authorized Service Center near you here.

 

Kind regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No
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