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‎06-03-2022 08:41 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

My laptop had an old HP support Assistance version installed. I updated it to v8.2.8.25 but it won't open. I get this message from "Program Compatibility Assistant"

 

"This apps can't run because it causes security or performance issues on Windows. A new version may be available. Check with your software provider for an updated version that runs on this version of Windows."

 

The system has Windows 10 Home  Version 21H1 running on it.

 

Any idea to fix this?

 

Thanks

Category:
2 REPLIES 2

‎06-03-2022 09:54 AM

HP Recommended

I tried version 9 as well but it didn't install either saying it is incompatible with the OS.

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‎06-05-2022 08:55 PM

HP Recommended

Installed the previous version of SA . Although I still see that message pop-up, HPSA does run afterwards.

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