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HP Recommended
N8M18PA
Microsoft Windows 7 (64-bit)

Hello, My laptop bluetooth is not detecting any devices when I am trying to add a new device.

It is always like this in the screenshot.

 

Please help .

Capture1.PNG

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to make sure that you have installed the W7 Realtek Bluetooth driver you need for the Bluetooth to work.

 

1.0.0.1021

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

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