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- HP 15-ay041wm usb controller driver

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12-07-2016 01:59 AM
HP 15 Notebook 15-ay041wm
Processor: Intel Core i3-6100U CPU @ 2.30 GHz
RAM: 8GB
System Type: 64-bit OS
Windows 7 Ultimate SP1
Sorry if this isn't in the right place. None of the boards seemed to fit. I installed Windows 7 and was missing all the drivers. I found all except for the USB Controller drivers and an unknown device that I assume is the touch screen--maybe. I've been looking for hours, but I can't find these drivers. Can someone help? Please?
Error for USB Controller and Unknown Device:
The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver.
Hardware Ids for USB Controller:
PCI\VEN_8086&DEV_9D2F&SUBSYS_81EB103C&REV_21
PCI\VEN_8086&DEV_9D2F&SUBSYS_81EB103C
PCI\VEN_8086&DEV_9D2F&CC_0C0330
PCI\VEN_8086&DEV_9D2F&CC_0C03
Hardware Ids for Unknown Device:
ACPI\MSFT0101
*MSFT0101
Solved! Go to Solution.
Accepted Solutions
12-07-2016 08:02 AM
Hi, @meemaw53168 :
Download, unzip and run the setup.exe file from the link below to install the USB controller...
The above driver supports the hardware ID you posted.
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_21
For the ACPI\MSFT0101, I have zipped up and attached the microsoft hotfix to install the TPM 2.0 device.
Download, unzip and run the file.
12-07-2016 02:26 AM - edited 12-07-2016 02:34 AM
HI.
Try the following:
PCI \ VEN_8086 & DEV_9D2F y SUBSYS_81EB103C y REV_21
PCI \ VEN_8086 & DEV_9D2F y SUBSYS_81EB103C
PCI \ VEN_8086 & DEV_9D2F y CC_0C0330
PCI \ VEN_8086 & DEV_9D2F y CC_0C03
http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64343.exe
http://downloadmirror.intel.com/20775/eng/SetupChipset.exe
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56724.exe
https://downloadcenter.intel.com/download/18713
I will enumerate you so you will try
Regards.
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12-07-2016 03:40 AM
Thank you, Grad Student. I appreciate your help. I tried all of your suggestions, but didn't have much luck.
The first (sp64343) and last links gave the error message: This computer does not meet the minimum requirements for installing the software.
I installed the Intel Chipset Utility and I'm embarrassed to say, I can't find it.
The third (56724) link did nothing that I am aware of.
Installing the fourth link (18713) gave the error: Cannot install drivers. No Intel Adapters are present in this computer.
Do you have any other suggestions?
12-07-2016 04:20 AM
Please do the following:
Device Manager> Double-click the device> Now click the Details tab> Click the Property drop-down menu and select Hardware ID. > Right-click the first value in the list and select Copy> http://devid.info, paste the value of the id. In the search field and press Search
All the drivers you left are for windows 7, which is the system that is installing this.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
12-07-2016 08:02 AM
Hi, @meemaw53168 :
Download, unzip and run the setup.exe file from the link below to install the USB controller...
The above driver supports the hardware ID you posted.
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_21
For the ACPI\MSFT0101, I have zipped up and attached the microsoft hotfix to install the TPM 2.0 device.
Download, unzip and run the file.