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- HP 15-ba010ng Win7 Pro 64bit Drivers

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12-17-2016 07:10 AM - edited 12-17-2016 07:19 AM
Hallo an alle,
ich habe mir ein neues Notebook zugelegt, das HP 15-ba010ng.
Es wurde mit FreeDos als "Betriebssystem" ausgeliefert. Zwischenzeitlich habe ich Windows 7 Professional 64 bit installiert. Allerdings kann ich online keine Treiber für die diversen noch unbekannten Geräte finden. Sieht so aus, als wenn es nur die WIn10 Treiber zur Auswahl gibt, finde ich schade.
Nun, da ich keine Netzwerkverbindung herstellen kann, kann ich auch nicht den Online Support bemühen.
Gibt es eine Möglichkeit, an die Treiber für mein OS zu kommen?
Danke schon vorab vielmals für Eure Hilfe!!!
Korbinian
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Hi there,
i´ve just purchased myself a new Notebook, the HP 15-ba010ng.
It came only with FreeDos as OS. I´ve installed Windows 7 Professional 64 bit and i am not able to find the driver for the new OS, seems there are only Win10 Driver available.
At this point i´m a little confused, ´cause i can´t take advantage of the Support because i am not able to get the Notebbok online.
Is there another way to get the drivers for my OS?
Thx a lot, Korbinian
Solved! Go to Solution.
Accepted Solutions
12-17-2016 08:38 AM - edited 12-17-2016 08:45 AM
Hi, @Korbinian :
You should be able to use the W7 x64 drivers and software from the HP 255 G5 business notebook which has the same hardware as yours.
http://support.hp.com/us-en/drivers/selfservice/hp-255-g5-notebook-pc/10193058
Do not use any of the BIOS or firmware files from the above model on yours.
In addition to the above drivers, you will need to install the AMD Chipset drivers and restart the PC.
Those will install the smbus and usb 3 controllers. You want the 1st file listed on the webpage.
http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
The AMD graphics driver does not contain the necessary drivers to install the smbus and usb3 controllers.
I explored the graphics driver file from AMD, and they are not present. Only the graphics driver and PSP drivers are present.
12-17-2016 07:29 AM
Yes.
You can download the drivers from the AMD website.
http://support.amd.com/en-us/download
Use the manually select you drivers option. Use the drop downs and ensure that you select just as shown in the following image. The graphics driver software contains the chipset drivers that you need to install.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-17-2016 08:38 AM - edited 12-17-2016 08:45 AM
Hi, @Korbinian :
You should be able to use the W7 x64 drivers and software from the HP 255 G5 business notebook which has the same hardware as yours.
http://support.hp.com/us-en/drivers/selfservice/hp-255-g5-notebook-pc/10193058
Do not use any of the BIOS or firmware files from the above model on yours.
In addition to the above drivers, you will need to install the AMD Chipset drivers and restart the PC.
Those will install the smbus and usb 3 controllers. You want the 1st file listed on the webpage.
http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
The AMD graphics driver does not contain the necessary drivers to install the smbus and usb3 controllers.
I explored the graphics driver file from AMD, and they are not present. Only the graphics driver and PSP drivers are present.