HP 15-g012sm laptop device not recognized issue

[Dmuminov]

Hi there, I have HP 15-g012sm laptop, runing win 10 64 bit. In device list, there are two unrecognised devices, Win 10 cant find drivers for them. Screenshot bellow. Can someone help me pelase? 

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for the PCI device.

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73277.exe

Windows names too many devices as Unknown for me to give you the driver without more information.

Please post the hardware ID for the unknown device, and I will post the link to the driver you need for it.

Use this guide for how to find the hardware ID for a device...

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[Dmuminov]

Thank you sooooo muchhh!!! 😀 I solved pci devices, and found the driver for unknown device, you send me zipped link for that one couple years ago, and I found it on my D drive, but could not find this for pci device. You are a real life saver! 

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.