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HP Recommended
HP 15q-bu004tu
Microsoft Windows 7 (64-bit)

I purchased a new HP Notebook 15q-bu004tu which is having Free Dos OS. Now I have installed Windows 7 Professional 64-bit but drivers are missing.

I explored support.hp.com but unable to find supported drivers.

 

I need all software drivers which support Windows 7 Professional 64-bit.

 

Please help soon and let me know the link from where I can get all supported drivers.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You should be able to use the W7 x64 drivers and software from the 15t-ay000 model on yours, except the BIOS and firmware files.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300/model/11528...

 

In addition to those drivers, you will also need the USB3 driver, which is not listed on the above support page.

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

You should be able to use the W7 x64 drivers and software from the 15t-ay000 model on yours, except the BIOS and firmware files.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300/model/11528...

 

In addition to those drivers, you will also need the USB3 driver, which is not listed on the above support page.

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

HP Recommended

Thanks for resolution. It was very helpful.

HP Recommended

You're very welcome.

HP Recommended

Please share the download link for bios, firmware and webcam  drivers  for win7 64 bit

HP Recommended

Can I get all the drivers for Linux mint 8?

HP Recommended

Thank you soo much bro

I need USB 3.0 driver for same laptop windows 10 64 bit

Can you please send me a link

Pleassssssss

HP Recommended

Hi @Bilal10

 

Welcome to the HP Support Community. I'd be happy to assist you with the driver.

 

You may download and install the driver from this link or try updating your PC using these steps -

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

 Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.