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HP Recommended
Microsoft Windows 10 (64-bit)

Hi,

 

I just got an HP 250 G8 (85C69EA#AKC) and during installation of Windows 10 there is no hard drive is detected.

I've tried a lot of WMD drivers, Intel SetupRST.exe etc without success.

In BIOS I can see Non-RAID NVMe disks under Intel RST 18.1.1.5201 RST WMD Driver.

Do you have any idea?

Thanks in advance!

2 REPLIES 2
HP Recommended

@s110laNTI,

 

If your laptop has an Intel Core 11th gen processor, try a newer version (v19.5.2.1049) of Intel RST VMD driver. Download it from this link and take the steps below to complete the Windows installation.

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

 

1. Connect your Windows installation usb drive to the laptop (for the best results, use an installation media created with Microsoft Media Creation Tool rather than with Rufus with the ISO file).

2. Right-click on the downloaded sp file and click on "Run as administrator" to start the extraction process.

3. When you are asked where to save files, with the default directory path being displayed, click on Next.

4. Go to C:\SWSetup and locate the sp146929 folder that holds extracted files. Double click the folder and copy the F6 folder to the root directory of the Windows installation usb drive.

5. Run the Windows installation from the usb drive, and when you are asked where to install Windows, click on Load Driver.

6. Click on Browse then click the usb drive in the window that opens.

7. Click on the F6 folder and click OK.

8. Two drivers will be displayed. Select either one then click OK.

9. Now the drive will be displayed with partitions if the drive already has Windows installed. Delete all the partitions to see "Drive 0 (or 1) Unallocated space" then click Next to proceed the installation.

HP Recommended

Thank you for your kind reply!

It worked!

Have a nice day!

 

BR,

Antal

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