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- HP 3D DRIVEGUARD 6.0.34.1 does not work with Windows 10 1709...

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11-14-2017 12:18 PM
HP 3D DRIVEGUARD 6.0.34.1 does not work with Windows 10 1709 16299.64 on HP P5P69EA 15-AB289SA NOTEBOOK.
Will the driver be updated ??
Cheers,
Steve..
Solved! Go to Solution.
Accepted Solutions
11-14-2017 03:26 PM
Hi,
Try the following.
Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.
When this has completed, restart the notebook.
Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe
Download and install the x64 version of 7-Zip on the link below.
When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.
Cut this newly extracted folder and paste it on your Desktop so it's easy to find.
When done, hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.
In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.
In the next window, click the 'Have Disk' button and then browse to the extracted sp81142 folder you pasted on your Desktop.
Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.
Click on 'Ok' and then click 'Next' and wait for the driver to install.
When done, click 'Close' and then click 'Yes' to restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-14-2017 12:32 PM
Hi,
Download and install the version of HP 3D DriveGuard on the following link.
http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe
When the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-14-2017 03:26 PM
Hi,
Try the following.
Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.
When this has completed, restart the notebook.
Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe
Download and install the x64 version of 7-Zip on the link below.
When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.
Cut this newly extracted folder and paste it on your Desktop so it's easy to find.
When done, hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.
In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.
In the next window, click the 'Have Disk' button and then browse to the extracted sp81142 folder you pasted on your Desktop.
Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.
Click on 'Ok' and then click 'Next' and wait for the driver to install.
When done, click 'Close' and then click 'Yes' to restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-25-2017 05:57 AM
I searched for the download for my computer
HP ENVY Notebook - 17-k206na (ENERGY STAR) HP 3D DriveGuard Software Windows 10 : 64-bit 46.5 MB
sp82228.exe
I downloaded sp82228.exe and then followed the steps you gave, but I then still have the incompatible error
Is the sp81142.exe version compatible with my computer?
Thank you
08-15-2018 11:02 AM
I understand this thread is old but I just picked up my machine. The newest driver for my version of the device is not updated and my only option is to disable the device.
It is a shame that a pc that is just over 4 years old is not getting a proper update. My accelerometer is id 6000. I hope this can be disabled in bios just to hide it. I thought HP had better business device support than this.