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HP Recommended
Pavillion n003tx
Microsoft Windows 8.1 (64-bit)

Hello, as stated above my PC's 3D driveguard is not working. It is showing Red mark on the icon and stating that it is disabled. Please help in this regard.

 

Thanks

 

2 REPLIES 2
HP Recommended

@sk22 

 

Please download and install

 

   https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.exe

 

Hope this helps

 

Regards.

BH
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HP Recommended

Hi, @sk22 

 

As far as I am aware, sp85435 is only for notebooks running W10.

 

ftp://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.html

 

If you are running W8.1, see if installing this driver and restarting the PC, gets the 3D driveguard device to work again.

 

6.0.37.1   Aug 9, 2016   Windows 8.1 (64-bit) 

 

https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78105.exe

 

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