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- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP 3D DriveGuard is not working

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09-20-2019 10:44 PM
Hello, as stated above my PC's 3D driveguard is not working. It is showing Red mark on the icon and stating that it is disabled. Please help in this regard.
Thanks
09-20-2019 10:50 PM
Please download and install
https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.exe
Hope this helps
Regards.
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09-21-2019 08:16 AM
Hi, @sk22
As far as I am aware, sp85435 is only for notebooks running W10.
ftp://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.html
If you are running W8.1, see if installing this driver and restarting the PC, gets the 3D driveguard device to work again.
6.0.37.1 Aug 9, 2016 Windows 8.1 (64-bit)
https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78105.exe