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‎06-16-2017 05:35 AM

HP Recommended
Product: HP ENVY TS m6 Sleekbook
Operating System: Microsoft Windows 10 (64-bit)

After the Windows 10 Creator's update, I've been getting the AccelerometerST.exe - system error / vcruntime140.dll not found error.  I've uninstalled HP 3D Driveguard, but need to know which version to reinstall.  Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2017 05:39 AM

HP Recommended

Hi,

 

You need the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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3 REPLIES 3

‎06-16-2017 05:39 AM

HP Recommended

Hi,

 

You need the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎06-16-2017 05:50 AM

HP Recommended

Thank you for the lightning-fast response!  Seems to have done the trick.

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‎06-16-2017 06:02 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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