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‎12-12-2017 10:56 AM

HP Recommended
Product: Probook 650 G1
Operating System: Microsoft Windows 10 (64-bit)

only recently starting seeing not compatable message on start up

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-15-2017 09:48 AM

HP Recommended

@JimS-4107200

 

Try the 3D DriveGuard version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

REO

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3 REPLIES 3

‎12-12-2017 11:00 AM

HP Recommended

@JimS-4107200

 

Try this one.

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

 

REO

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‎12-15-2017 09:33 AM

HP Recommended

I tried that update and it did not solve the problem.  Now when I first boot up; there is a pop-up window that says the HP Accelerator is not capable with Windows 10.

I tried going into Control Panel to alter the Compatabily feature to a different version of Windows and it made no difference.

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‎12-15-2017 09:48 AM

HP Recommended

@JimS-4107200

 

Try the 3D DriveGuard version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

REO

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