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‎10-03-2024 04:59 AM

HP Recommended

Hi everyone,

I purchased the HP 950MK desktop kit (mouse and keyboard) a few months ago, and I’ve been having issues with the mouse’s scroll wheel. When I scroll down, the screen often scrolls up, and vice versa. This problem occurs consistently, even when I try the mouse on different PCs.

I’ve also attempted to register the 950MK kit on HP’s website to request technical support or a repair. However, I keep receiving an error message saying the serial number is incorrect, even though I’m using the serial number from the box.

 

May you help me to solve this embarrassing issue?

1 REPLY 1

‎10-04-2024 01:07 PM

HP Recommended

It is a shame that no one from HP replies and it is impossible to get in contact with HP.

This is definitely the worst technical support ever.

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