HP Accelerometer does not work with this version of windows

[BroccoliMax]

I tried uninstalling the 3d Driveguard and then I downloaded the new Driveguard version from the software page of my laptop. When I run it, it extracts the setup and then pulls up a blank cmd and nothing else happens

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[BroccoliMax]

Ok I did that. It was succesful but there is no taskbar icon for the 3D Driveguard like before it stopped working. Is this normal? Also to add another quick question, is it bad for the battery to leave my specific laptop plugged in all the time if I use it as a desktop?

[DavidPK]

Hi,

The lack of a taskbar icon is normal and no, there's no problem with leaving the notebook connected to the mains, although it would be a good idea to run it on the battery once a month until it gets down to about 20% charge and then reconnect it to the mains, just to put it through a charge/discharge cycle.

Regards,

DP-K