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‎08-11-2017 09:40 AM

HP Recommended
Product: HP Pavilion Notebook15-ab063tx
Operating System: Microsoft Windows 10 (64-bit)

After upgrading to the Windows 10 from windows 8.1 through Media Creation tools from microsoft the HP Accelerometer driver and HP 3D DriveGuard does not work properly. How can I fix it?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2017 10:02 AM

HP Recommended

Hi:

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

View solution in original post

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1 REPLY 1

‎08-11-2017 10:02 AM

HP Recommended

Hi:

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

Was this reply helpful? Yes No
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