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JulieSB
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HP Active Pen ne fonctionne pas sur HP X2 Detachable 10-p0XX.

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HP Active Pen et HP x2 Detachable 10-p0XX
Microsoft Windows 10 (64-bit)

Bonjour,

 

J'ai récemment acheté un stylet HP Active Pen pour l'utiliser sur mon HP x2 Detachable 10-p0XX.

Cependant, le stylet ne marche pas.

 

Est-ce donc le stylet qui n'est pas compatible pour mon ordinateur ? Ou est-ce un autre problème ?

Si le stylet n'est pas compatible, est-ce qu'on pourrait me renseigner sur quel stylet acheté.

 

Merci.

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BiancaS
Moderator
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Message 2 of 4
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Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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JulieSB
Author
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Message 3 of 4
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I repost the question in English, sorry.

 

I just bought an HP Active Pen for my HP X2 Detachable 10-p0XX. But the pen didn't work, is it the pen who isn't compatible with my laptop? Or is it another problem (maybe from my laptop)? 

If it is the pen who isn't compatible, which pen can I buy to use with my laptop?

 

Thank you for your answer.

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Betty0610
HP Support Agent
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Message 4 of 4
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@JulieSB

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Shopping Team regarding this: https://store.hp.com/FranceStore/Merch/Default.aspx

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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