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- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Base System Device driver

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01-15-2019 05:17 PM
I can't see the image but please try to download and install
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71725.exe
Otherwise post back its hardware id.
Regards.
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01-15-2019 06:00 PM
Hi, @BVDL_
Anytime you see a HP notebook\mobile workstation with a Base System Device descriptor, it means you have to install the SD card reader driver.
There is no W10 SD card reader driver for your mobile workstation's model series, but fortunately, the W8.1 driver works.
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.