• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-23-2022 02:46 PM

HP Recommended
Product: HP ProBook 470 G4 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

The HP Battery Recall Utility 1.2.4.1 was functional until a BIOS update was performed. Now it does not function and opens a message "Your System Does Not Meet The Minimum Requirements".

 

I have tried to uninstall the utility by right clicking the Icon and from Add/Remove programs. Both attempts display a message "HP CASL Framework Not Installed Required TO Proceed".

 

Is there an update to the Battery Utility or a Uninstall Tool available? 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.