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HP Recommended
Microsoft Windows 11

In windows 11 , when laptop turned on shows an error message " HP Battery alert (601) ".

it is a battery issue . please help me to resolve this issue....

1 REPLY 1
HP Recommended

Hi @Kommandi,

 

Welcome to HP Support Community.  
 

Thank you for posting your query, I will be glad to help you.

 

The "HP Battery Alert (601)" error message typically indicates that the battery on your HP laptop may have an issue and needs attention. This error message is often accompanied by a recommendation to consider replacing the battery.

 

To address this error, you can try the following steps.

 

  • Check the battery: Make sure the battery is properly seated in the laptop. If it's removable, try removing and reinserting it securely. Inspect the battery for any visible damage or signs of wear.
  • Perform a battery calibration: HP laptops often have a built-in battery calibration utility. Check your laptop's user manual or HP's support website for instructions on how to calibrate the battery. Calibrating the battery can sometimes help recalibrate the battery level readings and resolve the error.
  • Update the BIOS: Outdated BIOS firmware can sometimes cause battery-related issues. Visit HP's support website, enter your laptop's model number, and check for any available BIOS updates. If an update is available, follow the instructions provided to install it.
  • Run a battery diagnostic: HP laptops may have a built-in battery diagnostic tool. Access it by restarting your laptop and pressing the appropriate key (such as F2, F10, or ESC) to enter the BIOS or diagnostics menu. Look for an option related to battery diagnostics and run the test. This can provide more detailed information about the battery's health and any potential issues.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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