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Izzel418
Level 1
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Message 1 of 2
155
Flag Post

HP Camera went black screen

HP Recommended
Pavilion x360
Microsoft Windows 10 (32-bit)

Days ago, I had used by camera for zoom and google meeting, and the app is unable to connect to my camera. Then, when I turn on, it's black screen and nothing else. I go to search on different solution and I found one that using the device manager. When I go to the Device Manager > Camera, the name of the camera is "PC Camera" instead of HP Wide vision HD Camera, I'm sure that while ago it's still naming in HP Wide Vision HD Camera and it's still working that time. But this week the name of it's is set in  PC Camera for some reason, and I'm unable to update or restore it. What should I do?

P.S. In the event block it said in 5/22 the device hand been set to "usbvideo.inf", which is the day that the camera stop working.

Izzel418_0-1622082438914.png

Izzel418_1-1622082453887.png

Izzel418_2-1622082472651.png

 

1 REPLY 1
Izzel418
Author
Level 1
3 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Also not matter how I try, I can't post the picture, what is the solution?

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