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MattGoesUganda
Level 2
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Message 1 of 1
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Flag Post

HP Client Security causes Windows to not recognise password

HP Recommended
HP ProBook 450 G2
Microsoft Windows 10 (64-bit)

Hi,

Recently installed Windows 10 Pro and have now installed HP Security Client. I enabled the option that it should check fingerprints before powering up and then automatically disable Windows log in and go straight to desktop. What now happens after I swipe my fingerprint is that it goes to a Windows login screen where it already says the password is wrong (although I haven't entered one) and when I click ok it then goes to the desktop without further asking for a password. How can I get rid of this annoying step in between?

 

Many thanks,

 

MattInkedIMG_20200709_164559732_LI.jpg

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