cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
DaGamer42
New member
2 0 0 0
Message 1 of 2
150
Flag Post

HP Client Security doesn't let me use it

HP Recommended
Elitebook 8440p
Microsoft Windows 10 (64-bit)

I recently wiped my laptop (Elitebook 8440p) and installed Windows 10.

I wanted to register my fingerprint, so I installed HP Client Security.

I registered Windows 10 with a 6-digit PIN-code.

When I open Client Security, it asks for my password, but my PIN-code doesn't work.

There isn't a password option in Windows 10 anymore.

I changed my PIN-code to include letters, but that doesn't help.

How can I register my fingerprint now?

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,445 65,009 22,073 33,994
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer would be to use Windows Hello to set up your fingerprint login.

 

How to set up Windows Hello Fingerprint on Windows 10 • Pureinfotech

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation