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HP Recommended

I forgot my password and I can not get in my laptop please help

 

Hault code: CNU90213MK

 

Thanks in advance 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Enter:     e9lo173f4s       ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

17 REPLIES 17
HP Recommended

Hi,

 

Enter:     e9lo173f4s       ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hello David, 

Same problem for me. Could you help me out? The number of my Compaq Mini 700 is s/n:[Moderator edited Serial Number]

Thank you very much

Jennifer

HP Recommended

MJ try.

 

e9lo3fgs4e

 

3rd letter lowercase L.

 

4th letter lowercase O.

 

Use that code to go into the BIOS.

Disable all passwords that are enabled.

IF asked for the CURRENT password use that code.

IF asked for NEW password just hit enter.

If asked to VERIFY password just hit enter.

Save and exit.

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

I am sorry didn't work. it's says: "Password check failed, Fatal Error... System Halted. CNU9136KMC"...

HP Recommended

Mj.

 

Ran it again but same code.

 

e9lo3fgs4e

 

Recheck the halt code.

 

Check that there are no bad keys on the keyboard.

 

Are you using a "QWERTY" keyboard???

 

REO

HP Recommended

Thank's but I made a mistake (how stupid I am!) What I forgot is the Administrator password for Windows. My mistake sorry! But how to do? 

HP Recommended

Mj.

 

You need to start a new post here.

 

http://h30434.www3.hp.com/t5/Notebook-Recovery/bd-p/Recovery

 

REO

HP Recommended

Thank you 🙂

HP Recommended

Hello There, 

Same problem for me. Could you help me out? The number of my Compaq Mini 700 is s/n:[edited Serial Number by Moderator]

Thank you very much

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