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Belvina
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Solved!

HP CoolSense Technology

HP Recommended
HP-14s-dq2000 (26G78AV) / 5CD1065RX4
Microsoft Windows 10 (64-bit)

Can I install HP - CoolSense on my laptop and if so from where HP - [Private information removed]/ WIN10 Home

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Paul_Tikkanen
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HP Recommended

You're very welcome.

 

See if this related app is supported for your notebook...

 

Get HP Command Center - Microsoft Store

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Paul_Tikkanen
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HP Recommended

Hi:

 

I do not see that HP Coolsence is supported in that model series.

 

You can download the software from the link below.

 

HP Notebook PCs - HP CoolSense Technology | HP® Customer Support

 

If it is not supported it will not install.

 

You will first have to enable .Net Framework 3.5 in the windows control panel>programs>turn windows features on or off, before attempting to install HP Coolsense.

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Belvina
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HP Recommended

Hi Paul

 

Thank You for information and You are correct - product does not support HP CoolSense.  Too bad - do you have any information which one (like similar)  I could be installed on this laptop?

 

This is a fairly new laptop, but is now already getting quite warm in use - or is it normal because so small and thin product -

 

Belvina_0-1617898906271.png

 

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Paul_Tikkanen
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141,402 64,966 22,065 33,984
Message 4 of 6
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HP Recommended

You're very welcome.

 

See if this related app is supported for your notebook...

 

Get HP Command Center - Microsoft Store

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Belvina
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Great, Thank You - this works 👍

 

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Paul_Tikkanen
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Anytime.

 

Glad to have been of assistance.

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