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‎07-30-2022 09:10 AM

HP Recommended
Product: HP Pavilion Notebook - 15-p114dx (ENERGY STAR)
Operating System: Microsoft Windows 8.1 (64-bit)

Hello,

 

I am trying to see the latest software/bios available for my laptop. When I use the HP website page for "HP Customer Support - Software and Driver Downloads Support Home Products", the icon just spins indefinitely for hours. The messages states "HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience". I have waited hours on separate days even trying different browsers and nothing works, the outcome is always the same, a never ending spinning icon. I have FIOS so connection speeds arent an issue.

 

Any suggestions on how to get the website to work?

 

Thanks

 

 

Category:
1 REPLY 1

‎07-30-2022 09:27 AM

HP Recommended

Hi:

 

The site works fine for me on Microsoft Edge:

 

Paul_Tikkanen_1-1659194880312.png

 

Here's the direct link to the latest BIOS update HP has for your notebook:

 

Driver - HP Pavilion Notebook - 15-p114dx (ENERGY STAR) | HP® Customer Support

 

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