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HP Recommended

I purchased an HP DESKJET 3772 all in one printer.  I was able to download and add to my laptop Lenovo and it worked 2 times.  Ever since then, I can't get it to stay out of "offline" status.  I am told to delete and reinstall.  Unfortunately, I can't readd it.  It won't appear, I tried to add it manually and the same thing, no such printer exists.  I know **bleep** well it does.  I've never had a printer from HP (which by the way, I have been using for over 40 years, give me such a headache).  I go to control panel, click add printer, then I can't select the printer I need.  Not even if I manually try to add it.  Please help me.

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