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Zeppe1in
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HP DMI TOOL

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Hp Probook 450 G2
Microsoft Windows 10 (64-bit)
Love community,
I searched the forum and found a similar case.
 
 
 
 
 
 
 
 
 

 

 

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Paul_Tikkanen
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Hi:

 

I had attached the file on my post on the discussion you referenced.

 

I have attached it for you, below.

 

You have to add the file to a DOS bootable disk.

 

I highly doubt this utility will work on a newer notebook such as yours.

 

The attachment is right above the blue Reply button.

Zeppe1in
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Thanks for the fast respond...

 

I am already one step further. I searched for something and then found what I was looking for. 

- ...

- HPBC280.EXE

- HPBFL220.EXE

- HPBFO300.EXE

- HPBI103.EXE

- HPBI133.EXE

- HPBQ142.EXE

- HPBQ193.EXE

- HPBW066.EXE

- HPSET14B.EXE

- ...

I tried to use the HPBQ138.exe. Unfortunately, this did not work. I then searched for newer versions and found. I then tried all. One then has HPBQ193.exe.

 

Then I have all information displayed in the EEPROM. What stands for "Asset Tag" is also in all other fields. I have completed the mistakes.

 

123123.jpg

 

I do not know the values for:

- CTO Localization Code

- Asset Tag

- MotherBoard#

- H/W Config.#

 

I have opened a support ticket with HP...

 

What happened?

 

I started the notebook and received this error:

 

"Product Information Not Valid

The following product information programmed into the system board is missing or invalid.

SYSTEM BOARD (00A)

Product Name

 

Product Serial Number

Product SKU

Product Family

System Board CT Number

ENTER - Continue Setup

 

For more information, please visit: www.hp.com/go/techcenter/startup"

 

Then I tried everything possible what is on the HP side. I have read in various forums, etc. found nothing. ...

Zeppe1in
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A small supplement

 

  • Serial Number: enter the serial number written at the bottom of the laptop (S/N)
  • Notebook Model: model of our notebook (eg. HP ProBook 450 G2)
  • GUID Number: you can leave it unchanged
  • UUID Number: select “1” and will be generated automatically
  • SKU Number: is the Product Number that tou find at the bottom of the laptop
  • CTO Localization Code: ABA
  • MAC ADDRESS: you can put one at random
  • PCID: you find this code under the battery, written in a white label
  • System Board CT #: you can leave it unchanged
Zeppe1in
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Läuft.jpg 

 

Although I have solved the problem myself, thank you all who took the time to help !!!

 

 

Paul_Tikkanen
Level 21
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You're very welcome.

 

Glad you found the right DMI tool to use.

Zeppe1in
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Hello together,

 

I believe that the EEPROM is defective. I was able to install Windows 10 and was very pleased about it. 

 

The information such as serial number, model name, etc. are not saved. Therefore, the error appears in system booting.

 

111111111.jpg  

 

The HPBQ138.EXE  program does not work.

2222222.jpg 

 

Is there another way to store the information on the EEPROM?

 

Is it possible to buy an EPROM for my notebook?

 

Thank you...

 

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Paul_Tikkanen
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Unfortunately, that I do not know.

 

All I knew was that I had the file I attached for you.

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Zeppe1in
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Nevertheless, thank you for your help!!! 

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iidjie
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hello., my name is muh.idris i am hp engineer from indonesia.., i have ben replace 2 notebooks mainboard and i must make a serial number "tattoo" i follow the instruction from powerpoint but i sill failed.., please help me. thank regards.

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