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‎07-27-2023 02:41 PM

HP Recommended
Product: HP Chromebook 15.6 inch 15a-na0000 (6Z752AV)

Was printing from my new HP Chromebook with my HP DeskJet 4155e and all of a sudden it would not accept the print job why, did not show my printer as listed.

In list of compatible printers my printer not listed  It was the day I received my Chromebook, what is going on.

NEED HELP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Category:
1 REPLY 1

‎07-31-2023 07:06 AM

HP Recommended

Hi @QuiltLady42 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues with HP Printer.

 

I suggest you reinstall the driver and connect the printer to check if that fixes the issue.

 

You can follow the steps under this link to uninstall.

 

Furthermore, you can reinstall using HP Smart App from this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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