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‎01-09-2019 02:55 PM

HP Recommended
Product: HP Pavillion
Operating System: Microsoft Windows 10 (64-bit)

My laptop had started slowing down, so last night when I found a message to install HP PC Hardware Diagnostics for Windows I downloaded it.  My computer slowed down even more.  I uninstalled it this morning, but my laptop is running even slower, MS Word and Outlook are not responding.  What have I done and can I undo it?

1 REPLY 1

‎01-09-2019 03:50 PM

HP Recommended

Hi

Restore point?

MalwareBytes Scan?

Anti-Virus Scan?

Ccleaner?

 

Below is a windows repair tool that takes 2 - 4 hours and runs best in Safe Mode.

https://www.tweaking.com/

https://www.tweaking.com/content/page/windows_repair_all_in_one.html

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