• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ZBook Fury 17.3 inch G8 Mobile Workstation PC IDS Base Model
Microsoft Windows 11

I am using HP PC Hardware Diagnostics Windows 2.7.2.0. There is a button to launch HP Image Assistant. When you click it, HP Image Assistant 5.3.1 is launched, which reports the availability of a new version 5.3.2 and offers to download it. I downloaded and launched hp-hpia-5.3.2.exe, but it was installed in the folder C:\SWSetup\sp158107, and when you click the "Run HP Image Assistant" button in the HP PC Hardware Diagnostics Windows utility, HP Image Assistant 5.3.1 is still launched. After copying all the files from C:\SWSetup\sp158107 to C:\Program Files\HP\HpHwDiag\HPDIAGS\HpiaTest with replacement, I check the version C:\Program Files\HP\HpHwDiag\HPDIAGS\HpiaTest\HPImageAssistant.exe, it shows 5.3.2. But when I click the "Run HP Image Assistant" button in the HP PC Hardware Diagnostics Windows utility, HP Image Assistant 5.3.1 still starts. I check the version C:\Program Files\HP\HpHwDiag\HPDIAGS\HpiaTest\HPImageAssistant.exe again, and it shows 5.3.1 again.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.