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- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Dragonfly Backlit Keyboard Will Not Stay On

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12-25-2021 06:04 AM
Just setting up my Xmas present from the wife..
The backlit keyboard will not stay lit, unlike my old Elitebook 820.
I've changed the setting for timeout in the BIOS and still will not stay lit, its changes when i press the button, so that works.
What am i doing wrong?
Thanks... Apart from that, getting use to Windows 11 and love the new laptop..
12-25-2021 12:26 PM - edited 12-25-2021 12:28 PM
There is more than one Dragonfly model.
Results for "HP Dragonfly" (3)
For example,
If this is your business class Elite Dragonfly computer:
HP Elite Dragonfly Notebook PC
then, Open Category Manuals
Open this document / Guide:
HP Elite Dragonfly Notebook PC - BIOS Simulator
The Backlit keyboard timeout is located in the BIOS > Advanced > Built-In Device Options
Adjust the timeout as wanted - from a few seconds to "never" (leave on).
Reminder: The guide does not open your actual BIOS - it is a reference / how-to document.
Example - Partial Excerpt - Built-In Device Options
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Results for "HP Dragonfly" (3)
or
Open Product Home
Enter the type and name of your HP device
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The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
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Question / Concern Answered, Click "Accept as Solution"
12-25-2021 03:14 PM
You are welcome.
I'll leave the post in case someone else wants information on how to check the options in the BIOS.
Stay safe and enjoy the holidays.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"