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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-19-2020 09:41 AM

HP Recommended
Product: Prodesk 400
Operating System: Microsoft Windows 7 (64-bit)

I'm trying to upgrade a PC from Windows 7 to Windows 10 and it fails with an error code indicating incompatible software and apps. I am attempting to uninstall HP Drive Encryption, the green progress bar moves from left to right then back to left and it says rolling back action and won't uninstall. I don't use HP Drive Encryption and the hard drive is not encrypted. Any thoughts?

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