HP Driver

[Sheku]

I am using a HP EliteBook 8470 Laptop. Most times it gives an unsuccessful driver installation message. When i view the 'other devices' from the Device Manager, it shows the following messages yellow exclamation marks:

• Bluetooth Peripheral Device
• Bluetooth Peripheral Device
• Universal serial Bus (USB) Controller

[Paul_Tikkanen · Accepted solution]

Hi:

You probably have to install the usb 3 driver for the usb controller issue.

This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66487.exe

For the Bluetooth Peripheral Devices, the only suggestion I can offer is to make sure you have installed the applicable bluetooth driver for the model wifi card your PC has.

[Sheku]

I am trying it now. thanks

[Sheku]

Paul the Link you sent was very helpful. Please help also for the Bluetooth Peripheral Device aspect.

Looking forward

[Paul_Tikkanen]

What model wireless network adapter does your notebook have?

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

That determines what bluetooth driver you need to install.